As a frequent guest to hotels, I found this very unnerving to say the least.
I do not have confidence in anything the hotel industry representative said whatsoever. It's clear this is a problem that guests need to know about and start demanding changes about!
This is not simply about someone wanting to steal your stuff. A predator could get access to your room and literally lie and wait for you to return, and cause someone serious harm!
When you call a hotel next time, ask them if they have these locks and what they have done to safeguard your security! Your life could depend on it.
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